Privacy Policy

1. Introduction

At Akha Realty Private Limited (ARPL), we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data. This Privacy Policy explains the types of information we collect when you visit our website, fill out our forms, or interact with us through phone, WhatsApp, or other channels. By using our website or providing your information, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and other contact details submitted via forms, WhatsApp, or consultation requests.

Property Preferences: Budget, preferred locations, type of property (residential plots, apartments, houses, or commercial spaces).

Communication Data: WhatsApp messages, calls, and emails related to property inquiries and consultations.

3. How We Use Your Information

Your data may be used for the following purposes:

To respond to your property inquiries and schedule consultations.

To provide tailored recommendations based on your preferences.

To send updates, offers, and follow-ups via WhatsApp, email, or phone.

To improve our website performance and user experience.

To comply with legal and regulatory requirements.

4. WhatsApp and SMS Communication

By sharing your details with us, you agree to receive communications from ARPL through:

WhatsApp Business API

SMS and phone calls

Emails

You may opt out of marketing messages at any time by replying “STOP” or contacting us directly

5. Data Sharing and Third Parties

We do not sell or rent your personal data. We may share it only with:

Trusted builders or developers relevant to your inquiry (with your consent).

Technology platforms we use (e.g., WhatsApp Business API, CRM tools) for communication and record-keeping.

Legal or regulatory authorities, if required by law.

6. Data Security

We take industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no system is 100% secure, and we encourage you to safeguard your own information as well.

7. Cookies and Tracking

We may use cookies and tracking tools (such as Google Analytics, Meta Pixel) to understand how visitors use our website and improve user experience. You may disable cookies in your browser settings

8. Your Rights

As a user, you have the right to:

Access or update your personal information.

Request deletion of your data from our systems.

Opt out of receiving promotional communications.

To exercise these rights, please email us at [email protected] or contact us via WhatsApp.

9. Third-Party Links

Our website may include links to external sites (such as builder websites or property portals). ARPL is not responsible for their privacy practices and encourages you to review their policies before sharing your data.

10. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with the revised date. By continuing to use our website, you agree to the updated terms.